Discount Boat Propellers’ Policies
Returns, Exchanges, Warranties
Discount Boat Propellers, Authorized Piranha Propellers Dealer in the U.S.A.
Discount Boat Propellers Exchange Policies
Piranha Propellers program allows the buyer to exchange any product for another product of equal value, provided the following conditions are met:
1) An RMA number has been obtained by calling customer service
2) Returned Product is in new, resalable condition
a. Hub assemblies should be free of grease, carbon, and other foreign matter
b. Blades cannot have chips or scratches
c. A $15 fee will be charged if product requires cleaning
3) Return packaging will be provided by the shipper during cross shipping, or sent before items are returned
4) All shipping charges associated with an exchange are the responsibility of the customer
Discount Boat Propellers’ Product Return Policies
Piranha will accept product back for credit on your account, or a refund provided the following conditions are met:
- Product being returned must be referenced to an invoice no more than 30 days old
- An RMA number has been obtained by calling customer service
- Returned Product is in new, resalable condition
- Hub assemblies should be free of grease, carbon, and other foreign matter
- Blades cannot have chips or scratches
- A $15 fee will be charged if product requires cleaning
- Return packaging will be provided by the shipper during cross shipping, or sent before items are returned
- Return shipping is the responsibility of the customer
DICOUNT BOAT PROPELLERS’ WARRANTIES
The Piranha center hub has a lifetime warranty. If a hub is able to be refurbished, it will be cleaned up and returned to the customer rather than be replaced.
The factory will exchange any damaged, unusable hub for a new hub once an RMA number has been obtained.
Hubs with cosmetic damage, but still fully functional will not be warrantied.
All shipping charges are the responsibility of the customer.
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Authorized Piranha Propeller Retailer in the U.S.A.
Factory Customer Support provided by Piranha
(800) 235-7767
250 Scottsville Blvd, Jackson, CA, 95642
Made In the U.S.A.
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